When HR does too little, or too much

In a previous life, I worked at a company with a limited amount of parking available for a lot of people who drove into work. One colleague, with less rank, privilege or seniority than others, did have a space assigned to him.

Unfair? Favoritism? Well, you decide. His car had been vandalized multiple times in the unguarded public area. The theory was that he was being victimized for being gay.

No one ever knew for sure if that was the reason for the vandalism, and even if it were true, nobody could imagine that fellow employees would do such a thing.

I guess I could imagine such a thing, but that's really not important (since I won't name any names here). But what is important is the way our HR department handled it.

First, they thought about his privacy and didn't put out any warnings or wanted posters. Second, they came up with a solution that resolved the immediate problem quickly without subjecting the employee to a protracted investigative process.

What they did not do was to take the opportunity to develop and present a program on respect and safety -- issues that would be meaningful to everybody. What they did not do was raise awareness that some people within the company might have respect or safety issues, which eventually affects a company's persona.

What else could they have done? What should they have done?

photo by meckleychina