It’s the season for endings, I suppose.
Photo by donabelandewen
It’s the season for endings, I suppose.
Photo by donabelandewen
By Ken Siegal
Don't stop me if you've already heard this. It's all about how I got hired -- three times. And maybe it'll work for you.
In my senior year in college (as a journalism major), one of my classmates was interning at a small weekly newspaper. She came begging one day, because she was responsible for filling the pages with content -- any content -- and wouldn't be choosy about what it was.
Several of us pitched in, dashed off some stories, features, columns (I wrote one poking fun at the governor and lieutenant governor -- really easy targets) -- whatever we could think of. They were all published (desperation breeds insanity), and she was off the hook.
A few weeks later, she came back to class and handed me a letter sent to the newspaper from the Lt. Governor's office. Gulp!
It turns out that this was one politician with a good sense of humor, and he wanted to congratulate me for writing such a great column. And he wrote it on official, gold-embossed stationery.
After graduation, when my job-hunt finally led to an interview, the hiring manager opened my portfolio of clips and looked at the top one -- a letter of congratulations from the lieutenant governor on official stationery. And guess who ended up getting the job? That was job #1.
By Kate Levinson
It’s not my favorite way to spend an evening, but I’ve cranked out enough cover letter-résumé-(sometimes) references combos in my day that I have it more or less down to a science.
So imagine the shock to the system when I come across application instructions that switch out the cover letter for things like skills inventories and accomplishment record narratives. Come again?
In my field (fields?) of public health and/or communication, this type of thing is pretty wacky for a straight-up job. But to apply for fellowship, internship or other special programs, it’s much more common. Especially, I’m learning, in government agencies.
And I’m also learning that I do not have this part of applying for stuff down to a science. I find it much easier to talk about my experiences and what they’ve taught me than I do to straight-up write about my skills. To me, it feels awkward and has been incredibly humbling…as in, I feel completely unqualified and stupid for even applying by the time I get to the end of the application!
Maybe that’s the point? They’re trying to weed out the weak? :-)
Have you had experience with these somewhat atypical (to me) application formats? Are they common in your field? How do you plow through them successfully—without bursting into tears?
By Ken Siegal
Who hates progress? Your company, of course! And just about every other company, too. Here's how I know this:
When CD drives first became available on PCs, many companies refused to buy them -- concerned that employees would become less productive (listening to music), and what practical purpose could a CD serve, anyway? Internet connections -- same thing. Playground stuff.
So does this sound a lot like (some) companies don't trust their trusted employees? That's nothing, though. I used to work at a company where the managers were required to walk around at 9 am to verify that every employee was in place, and at 5:15 p.m. a security guard started walking around, flicking off the overhead lights. I really miss those days (sigh!).By Ken Siegal
Humor me for a minute. Let's say:
a) we're able to see the beginning of the end of the recession (you promised you wouldn't laugh). Now let's say
b) you work for a company which has had to tighten its belt over the past year or so -- laying people off, freezing hiring, freezing pay raises and bonuses, freezing promotions.
Does any part of this sound familiar to you? OK, next let's do some algebra: a+b=c, where "c" equals you wanting to be doing something other than what you're currently doing. Is "c" a mathematical possibility for you?
It certainly is for a lot of people, and a Wall Street Journal article raised this same question -- from the other perspective, of course. What can businesses do to keep their best people (that's you!) from leaving once there are new opportunities available? The article points out that many companies weeded out their "weaker players" during the hard times. Now they're concerned about losing the survivors.
And they should be (concerned)! Historically, it's not unusual for top performers in any company to jump ship sooner, rather than later, as the job climate shifts back to (almost) normal. They see the opportunities sooner and clearer -- that's why they're the top performers.
OK, but maybe you're not a risk-taker, and you're not ready to do anything just yet. But what will happen when you see more movement -- both in your company, and others as well? Will you start getting itchy to move? What will it take to push you over the edge?
And what would it take to make you stay where you are?
Poll Update: We asked "What would keep you in your current job?" Results were evenly split between a raise and a promotion. Nobody mentioned company loyalty, and there was one vote for "Nothing on this earth".
photo by Sam Judson
By Kate Levinson
I fully admit to tending toward a type-A personality, but I really think there’s something to be said for having a plan B (and C, and maybe D, E and F, too) in work, school and life. I realize it can be a lot of planning for nothing if The Plan goes great the first time around—and, of course, I always hope it does—but if it doesn’t, which we know is pretty darn common, the lack of a backup plan can cause unnecessary panic, scrambling and allover stress.
The Problem: Logistics. Communication problems. Time, time, time. The fact that despite my fabulous school allows seven years for an MPH program, I would like to get out of there as soon as possible (read: I have senioritis).
Plan B: When things on my original project started smelling fishy, I started looking for other options. What I’m working toward now, fingers crossed, will end up to be a better, more manageable project that just happens to sit at the exact intersection of my interests.
The Verdict: TGFPB (thank god for plan B).
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The Plan: To get a way-cool part-time job at a way-cool company that just might have some way-way-way-cool full-time positions up for grabs right around the time I’ll be donning the ol’ cap-n-gown.
The Problem: Great conversations, great sort-of interviews, great (I thought) cover letter. Thinks looked good…until the company decided not to fill the position right now, for a good reason.
Plan B: After clicking “submit” on the application, I came up with all of the things I would do if I didn’t get the job—the most important of which cranking out a bunch of credits in the spring and finishing up both of my master’s programs and projects earlier than I’d planned.
The Verdict: TGFPB.
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The Plan: To run the Twin Cities Marathon like a champ (or, well, just to finish)!
The Problem: Injury. Which you may remember. ‘Nuff said.
Plan B: None. I was going to run, and I was going to finish, and it was going to be the best moment of my life. Duh.
The Verdict: I bawled. And moped. And moved on. And starting practicing a heck of a lot of yoga. And survived. But it was miserable for a while there—and I should have had a backup plan, even if it was a mental one.
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So I’m currently planning what to do if: another master’s project falls through, I can’t find a job after graduation, my right hip decides it only likes me if I’m not running—and about a million other things. Maybe it makes me crazy, maybe it makes me smart, maybe it’s a combination of the two. But having a Plan B always makes me feel better, especially when I end up using it.
Photo by gingiber
I got all pumped up to blog – about something totally different than what follows – and brought a bag of jumbo marshmallows to the couch with me. As I popped a big fluffy thing in my mouth, then another, I realized how funny this scene would probably be to my public health classmates and professors, my running buddies, my fellow yogis, the 548 people who follow health_nutty on Twitter.By Ken Siegal
First, and really encouraging -- several people I know who have been job-hunting have been landing interviews lately. Hopeful for these folks, hopeful sign for the economy.
But the question of how to "ace" an interview always comes up, especially because there are so many types of interviews and interviewers. There's a lot of good interview advice available, but let's start with some important, but easy things you can do:
1. Prep, prep, prep. You really need to know everything about the company that you're interviewing with -- who they are, what they do, how they do it. Anything you can't easily find out, consider that a question you should pop at the interviewer.
2. Defend wit
hout being defensive. If there's anything in your resume that's at all out of the ordinary, be prepared to talk about it. Maybe it's a question about being laid off, or a question a big project you said you coordinated. Again, prep, prep, prep.
3. Consider the opportunity. The questions (from a good interviewer, at least) will be designed to expose your strengths or weaknesses -- what have you been doing since the layoffs, other than job-hunting? Did the big project overwhelm you? Your answers will say something about how motivated you are, and your body language (as you digest and answer the question) will say a lot more about attitude.
A while back, after being caught up in some massive layoffs in the tech industry, I was in a second round of interviews with an interesting tech company. As we finished up, the interviewer told me something which stuck with me. He said that -- unlike most of the interviews he had been conducting with folks who had been laid off -- there was no tension, bad body language, no deer-caught-in-headlights feeling in the room. He said it felt like a couple of people just sitting there, talking normally, and it made him feel very comfortable (not a bad thing in an interview).
4. Leave an impression. Usually I hear that you're supposed to get the interviewer to talk as much as possible during an interview, which makes sense up to a point. Yes, you want to get a better feel for the job, the manager, the company, and yes, you want the interviewer to feel as comfortable as possible (who doesn't feel comfortable talking about one's self?) But the key is still to leaving an impression (hopefully positive).
If you don't make the hiring manager understand who you are and how you're different from all the other applicants, then you've likely missed your chance to get the job.
By Ken Siegal
Do you hate or fear change? Most everybody does, it seems, unless they get to decide what changes. As a witness to change the other day, I was amazed to watch it happen. Here's what I saw:
I wandered into a small store when the store owner received a call from a customer. He and his wife had been shopping there several months earlier, spotted something they (meaning his wife) really liked and he wanted to buy it as a surprise.
Problem 1 -- he was in Tennessee, the store was in Maine. Problem 2 -- he had been in the store several months earlier, and it was kind of a stretch to believe that the shopkeeper would remember him, or what he was looking for. Problem 3 -- he was trying to describe the item over the phone, and the store owner had a number of similar items.
The shop owner's solution? She took a few close-up photos with her iPhone, e-mailed them to the customer. He looked at the photos, decided which one he wanted. They talked, they haggled, they negotiated a price over the phone. She took care of the credit card transaction online, and promised the gift would be shipped out that afternoon.
Now a couple of things came to mind immediately. First, once you see it done, it seems like such an obvious solution. But the reality is that this shop owner was really smart. She was willing to push herself to find new ways to make the transaction actually happen. And it did work. And it was the first time she had ever done it, she told me afterward.
Second, she discovered a creative solution that could generate (there's that word again) a whole new way of doing business. Watching her, I was struck by what she did -- so easily -- and how difficult it is for many of us to make that leap. I'm not just talking about technology, but about learning how to adapt.
Every time I've ever changed schools or jobs or cities, there have been new problems, new challenges, but also new opportunities. Obviously this shop owner learned something about how to problem-solve in a new way.
What about you -- what's changed for you lately?
photo by Pink Sherbert Photography
By Ken SiegalBy Ken Siegal
Sharing s
ome Twitter conversations (in my Twitter alias -- ExperienceLive) with resume experts from around the country lately has been illuminating for me, since the topic of what makes or unmakes a great resume is like a bad traffic accident -- you just can't turn away.
Some of the "controversial" resume advice that I saw:
By Ken Siegal
A classic Facebook question -- addressed in a NY Times blog post -- asked the question, what to do if your boss sends you a FB friend request. It's awkward, because you want to keep your private space, well, private. But, this post asks, what to do if you also don't want to offend your boss (never a good idea, particularly these days) by declining?
Good, no, GREAT question. The blog suggested several things. One of these was setting up specific privacy lists on Facebook to control who sees what. Other ideas ranged from sending a polite note while declining the invitation to the idea of suggesting LinkedIn to your boss as a more professional alternative.
Are all these ideas good solutions? Yes, but I think they don't address the bigger issues. Social networks have evolved so quickly that most people have to struggle to deal. The first big site -- Friendster (anyone remember that?) just made its presence known about six or seven years ago. Now, people struggle to juggle FB, Twitter, LinkedIn, MySpace and Skype in their private lives. As more businesses try to reach a certain demographic, their use of all of these (well, maybe not Friendster -- sorry Friendster fans) is increasing.
We're constantly writing about being careful what you have on your social network pages -- especially if you're job-hunting. Prospective employers are always interested in the person behind the resume, and are smart enough to check your network pages to find out what you're really like.
A lot of people are outraged by this, and understandably so. One of our posts last year addressed this very issue. But I suspect some things have changed.
Yes, online networking has become such an integral part of our society, and especially the workplace (or the work hunt), that it has turned into a real dilemma -- both ethically and functionally. I think that there continues to be a gray line between work and private life (which I think is the same line you cross every time you work late, or on a weekend, or check email on vacation).
Should your employer stay off your wall?
Photo by avlxyz
By Ken Siegal
How old is old? Apparently, not all that old, according to a friend. The bad part, though, is that it apparently makes you a bad risk.
for something that you're overqualified for? Won't you just leave when the job market improves?"By Ken Siegal
Anybody else ever lose their brand? Did it hurt?
We lost our Twitter brand temporarily, thanks to some twhackers who made many people's avatars
disappear, to be replaced by the default l'il tweety bird. Not the worst thing, but our ExperienceLive symbol is pretty distinctive, and we're proud of it (not to mention all the great info that gets tweeted every day -- check it out!), and want it back.
In a greater sense, though, brands -- whether corporate or personal -- have become pretty important in our marketing-driven society. So what, you say? What it means for you is that without your own personal brand, you could easily get passed over for a job or a promotion.
Simple example -- you're looking for a new job. Your resume shows off the brand you've built through things you've accomplished in work, organizations that you belong to, causes you've volunteered for, places you've gone and things you've studied. Doesn't matter if you're a recent grad or less recent. The point is that you can craft your resume and cover letter to show consistency, and to show why your brand makes you distinctive.By Ken Siegal
I haven't been on vacation this week, but I am feeling the aftereffects of Labor Day. Which brings up a pretty popular topic -- four-day work weeks.
First, a definition (or at least my definition -- you do what you want). A four-day work week crams five or more days into four, with no reduction in total hours or loss of productivity.
For some companies, actually closing one day a week can mean an energy savings (we've talked about this before). For some employees, a savings in commuting time (PLUS a three-day weekend every week). The craziness starts as you decide whether a company stays open, but splits the fifth day among employees (e.g., some work on Friday, some on Monday). Then, employees -- are you used to working 10-hour days?
A little perspective -- I've worked four-day weeks in the past (also 3-day weeks and 6-day weeks, but those are stories for another time). I loved it, would love to do it again. But there is a concern now that didn't exist before -- a big concern in these days of fewer people working longer hours to increase productivity. How do you accommodate an increased workload as needed when you're already working 10 hours?
When we talk about transitioning to a flexible workplace (yes, it came up at a Labor Day barbecue), four-day weeks always pop up in the conversation. I don't know that it's really all that simple. And if you add in a season's worth of H1N1 virus decimating the workforce, we could be in for a lot of mixed ideas about how to keep a company going.
What's your best idea?
photo by tziralis
By Ken Siegal
Here's another one of those old technology tales. Once upon a time I had a clunky metal bin filled with index cards.You may remember them, some of you even owned one -- they were called Rolodexes. (No, not Rolex, Rolodex!)
The cards had all the pertinent business and/or personal information of everybody I had any reason to contact -- ever. The cards were attached to a spindle, arranged alphabetically and I could thumb through an entire life's history of people I knew from work, from home, the plumber, the plumber's kids' names, the DMV. If you had the private phone numbers of some of these people, they were worth their weight in gold.
At one point I had hundreds of cards, all neatly spindled. And then cheap electronic data came along, in the form of a Palm Pilot. I could take it anywhere, I could beam my info to another Palm user -- all kinds of cool things. Well, that evolved into my cell phone -- it doesn't have much in terms of people's work backgrounds, but I can always try to call folks I worked with six or seven years ago, and maybe they'll still have the same number. Maybe not.
In the past few weeks, the process of reconnecting with a lot of friends and former colleagues has made me realize -- isn't LinkedIn the new Rolodex? Not with phone numbers, but with so much else.
I can send email anytime from anywhere, and be sure they receive it. I can ask a lot of people at once for advice or other connections. I can see where the've worked or are working or went to school (much like the online Portfolio offered by our company, Experience.com). I can keep up with what people are doing, or what conferences they are attending, without having to wade through the Facebook adventures of the family dog.
So when people talk about LinkedIn becoming the online network for professionals, yes they're right. But I'm just happy to no longer carry around an 8-pound Rolodex.
What's your preference for staying organized -- Facebook or LinkedIn? Or a Rolodex?
Photo by TOKY Branding and Design

And top it off with 7.2 very hot, hilly miles right around noon in Minnesota...
By Ken Siegal
I've been thinking about working remotely. No, no, don't give away my desk just yet, I'm actually talking about working with people who are nowhere nearby, which is an ever-growing trend these days.
We talk about this a lot, sometimes even face-to-face. In our office, we have a core group that shows up pretty much every day. But if Amy or Prashant or Katrina instant-message me, I don't always know whether they're at their desks one floor down, or at their desks at home. If Brian needs to attend a meeting, but is on the road, we'll Skype-video him in, and see/talk with him at his laptop "office".
Even my good buddy Kate, who I've known for a couple of years now, shares thoughts on email, Twitter, Facebook and LinkedIn. Yet she is a colleague who lives half the country away -- and we've never met, never even spoken on the phone.
Now I'm not going to go all retro on you, insisting that in the good old days (2007??) there was less remote interaction, and work/life was better. Nor am I going to say that the new version of the "virtual" workplace is ideal (have you ever phoned into a large meeting/conference call?) Things have changed, and we are all continuing to adjust in many ways -- partially because of the economy, partially because it's just a newer way of working.
I love that people are embracing some new ideas, and that others are working very hard at figuring out better ways to stay in touch -- at work, in the education community, so very many places. How you are figuring it out? Get in touch, let us know.
Photo by Kristin Wolff
By Ken Siegal
For a couple of years now, the most prevalent workplace generation gap issue I hear about is the "Tech Gap". It goes like this -- if you're a Gen Y'er, you're always struggling to help Baby Boomers understand how to use technology. If you're a Baby Boomer, you can't get GY'ers to use technology for serious business.
A report this week from the Pew Research Center finds otherwise. Yes, GY'ers may live online, but other generations are adapting their own online lifestyles. How? The report says that Gen X does much of its shopping and banking online, while Baby Boomers focus on travel reservations.By Ken Siegal
It's not totally a laughing matter, but we can't really help ourselves sometimes. This week it's been the lawsuit filed by a 27-year-old unemployed graduate of Monroe College. Her claim? She paid the college $70,000 in tuition and she says she hasn't received the job leads that she feels she was promised by the school.
Knowing how tight the job market is, it's surprising this hasn't happened before. For many students and alumni, the frustration of not finding a good job in a bad economy has them worked up. Maybe it's all about blaming someone, or in this case, maybe it's about recovering some money from the school to keep the job-seeker afloat for a while.
Couple of questions here.
First question -- schools, are you in the business of making claims that you will find jobs for grads, or are you in the business of educating them -- not only in academics, but also in the "science" of careers? Simply having a career center on campus is not the same as getting the students (and alumni!) involved on a REQUIRED basis.
Second, for grads, are you still assuming that old (from 2 years ago) myth that a degree is a guaranteed ticket to a job? Wouldn't the reality be something different -- more like, it took me years of work to learn the basic skills to prepare me for my chosen career field. Why should the process of finding a career be more intuitive?
So I wish the suing graduate all the luck in the world finding a career, but not necessarily in pursuing a lawsuit. I do hope that they can take advantage of all the career resources available -- such as those Experience.com provides, as well as those provided by their schools.
And maybe we've all learned a lesson or two from this. What do you think?
Photo by Diego Cupolo
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